Terms of Use

LAST UPDATED: 27 AUGUST 2025

This document is available in the following languages: German, French, Spanish, Polish, Italian, Portuguese, Dutch, Turkish, Arabic, Russian, Korean, Simplified Chinese and Japanese. Only the English language version shall have legal force and effect. Any non-English translations are provided solely for convenience and shall not be relied upon for interpretation.

These Terms of Use ("Terms") are a legal agreement between you ("you" or "your") and ZeptoLab UK Limited ("ZeptoLab") and set out the conditions under which you may access and use our games, websites and applications (collectively, the "Services"). 

By purchasing or using the Services, you acknowledge that you have read these Terms and agree to be bound by these Terms. If you do not agree to these Terms, do not purchase or use the Services.

You may only use the Services if you are at least the minimum age required to consent to the processing of personal data in your country of residence. If you are under the age of majority in your jurisdiction, you must have the consent of a parent or legal guardian to use the Services. Parents and legal guardians are responsible for the acts of their children when using the Services.

If you access our Services through a third party platform or site, you may be required to comply with their policies in addition to these Terms. 

Our collection and use of personal information in connection with the Services is described in ZeptoLab's Privacy Policy, which is incorporated into and forms part of these Terms. 

1. License

Subject to, and for so long as you comply with, these Terms, ZeptoLab grants you a non-exclusive, limited, revocable, non-transferable, non-sublicensable license to use the Services for your personal, non-commercial use. Any rights not expressly granted herein are reserved by ZeptoLab and its licensors.

2. Restrictions

You specifically agree to the following restrictions in connection with the Services:

1. If you are under the age of legal majority in your jurisdiction, you may not access or use our Services without permission from a parent or legal guardian.
2. You are prohibited from modifying, translating, reverse-engineering, reverse-compiling or decompiling, disassembling, creating derivative works of, or using data gathering or extraction tools in connection with the Services; 
3. You agree not to reproduce, duplicate, copy, sell, resell or otherwise exploit the Services, in whole or in part, for any purpose without ZeptoLab’s prior written consent;
4. You are prohibited from using our Services to advertise, solicit, or transmit any commercial advertisements, which include but are not limited to chain letters, junk, spam, or repetitive messaging;
5. You are prohibited from utilising framing techniques to enclose any trade mark, logo, or other proprietary information (including images, text, page layouts, or forms) without the express written consent of the respective owner; 
6. You are prohibited from using any data mining tools or automation tools such as spiders, crawlers, scripts, bots, or any automated method of recording information in connection with the Services; 
7. You are prohibited from using any meta-tags or any other "hidden text" using "ZeptoLab," the names of any game or related characters, its affiliates, partners or artists without ZeptoLab's express written permission; 
8. You are prohibited from engaging in any conduct in connection with the Services that may be considered illegal or tortious, including, without limitation, "hacking" the Services, or infringing the intellectual property or other proprietary rights of ZeptoLab or third parties.

Our games may include measures to control access to the applications (including age controls), prevent unauthorised copies, or otherwise attempt to prevent anyone from exceeding the limited rights and licenses granted under these Terms. You may not take any action to circumvent or defeat such security features. If you disable or otherwise tamper with the technical protection measures, your license to use the Services will be automatically revoked.

3. Third party products, services and links

The Services may include links to, or allow you to access, third party products or websites. These are provided for your convenience only. ZeptoLab has no responsibility for such third party products or websites, which are governed by their own terms and privacy policies. Nothing in these Terms affects your statutory rights in relation to digital content or services supplied by third parties.

4. Access to the Services.

You may be required to register an account before using certain Services ("Account"). You may also be required or have the option to access the Services through a social networking service ("SNS"). Your Account is personal to you, and you may not rent, lease, sell, trade, gift, bequeath, or otherwise transfer it to anyone else. You agree to provide true and complete information about yourself when you register your Account and to keep it up to date. You may not have more than one Account or access the Services through more than one SNS at any given time. 

You are solely responsible for maintaining the confidentiality of your password and username and for any activities that occur under or through your Account. ZeptoLab does not authorise use of automated methods to sign up for an Account, and ZeptoLab reserves the right to immediately terminate your access to the Services or your Account if you breach these Terms or otherwise violate any applicable law, rule, or regulation in your jurisdiction.

You are responsible for the internet connection and/or mobile charges that you may incur for accessing and/or using the Services.

ZeptoLab may, from time to time, provide patches, updates or changes to the Services, which you may need to install or accept in order to continue using the Services. ZeptoLab may also modify or discontinue certain features of the Services where reasonably necessary for technical, legal or operational reasons. Where practicable, ZeptoLab will notify you in advance of material changes.

5. Health and Safety Warning

Some people may experience health issues when exposed to certain visual images, including flashing lights or patterns. To reduce risk, you should play in a well-lit room, take regular breaks, avoid playing when tired or fatigued, and stop immediately if you experience dizziness, nausea, blurred vision, seizures, loss of awareness or other discomfort. If you have a history of photosensitive epilepsy or related conditions, please consult your doctor before playing.

6. In-app purchases.

A. In-game Virtual Currency and Virtual Items

The Services may include an opportunity for you to earn, buy or otherwise obtain in-game currency ("Virtual Currency") to access virtual, in-game digital goods or items ("Virtual Items"). Methods of obtaining Virtual Currency are at ZeptoLab's sole discretion. Virtual Currency is not real currency, does not have real-world value, and may not be redeemed for money or items of value outside of the Services. All Virtual Currency transactions are handled by third party e-commerce payment providers. By purchasing in-game Virtual Currency, you are bound by and agree to the third party payment providers’ terms of use.

Virtual Currency and Virtual Items obtained via the Service are provided to you under a limited, personal, revocable, non-transferable, non-sublicensable license to use within the Service. You have no property interest, right or title in or to any Virtual Currency or Virtual Items appearing or originating in the Service, and they may not be transferred or resold in any manner, including, without limitation, by means of any direct sale or auction service.

ZeptoLab has no liability for hacking or loss of your Virtual Currency or Virtual Items, or any goods or services obtained via Virtual Currency. ZeptoLab has no obligation to, and will not, reimburse you for any Virtual Currency or Virtual Items obtained with Virtual Currency. ZeptoLab reserves the right, in its sole discretion and without prior notification, to change or limit the price, availability, or order quantity of any Virtual Currency or Virtual Items and to refuse to provide you with any Virtual Currency or Virtual Items.

Virtual Currency may have an expiration date. Virtual Currency and Virtual Items may be forfeited if: (a) your Account or access to the Services is terminated or suspended for any reason; (b) you breach these Terms; (c) ZeptoLab discontinues availability of the Service; or (d) you disassociate from the Service.

B. Subscriptions 

In some of our games, you may pay a fee for a subscription membership ("Subscription").

When you buy a Subscription, you agree to the following:

• A Subscription fee will be charged to your chosen payment method in the application store of your device's platform ("Platform Store"). You will be charged the Subscription fee displayed at the time of sale, and
• Subscriptions are managed through your chosen Platform Store and renew automatically unless cancelled at least 24 hours before the end of the current subscription period. You can cancel through your Platform Store account settings. ZeptoLab does not process payments directly and has no access to your payment details.

Cancelling Subscriptions:

To stop the automatic renewal of your Subscription and the automatic withdrawal of Subscription fees, you must cancel your Subscription 24 hours before it renews for the length of the next Subscription period. You may cancel your Subscription at any time by managing the subscription settings at your Platform Store.

• For the Google Play Store, instructions for cancelling your Subscription may be found here: https://support.google.com/googleplay/answer/7018481
• For the Apple App Store, instructions for cancelling your Subscription may be found here: https://support.apple.com/en-us/HT202039

Other Subscription Terms:

To receive any daily rewards as part of your Subscription, you must open the game for which you have the Subscription. You will not receive rewards for the days on which you did not open the game.

C. Payments for Subscriptions, Virtual Currencies, and Virtual Items

Virtual currency and virtual items have no monetary value and cannot be redeemed for real money or items of value outside the Services. All purchases are processed by the relevant Platform Store and are subject to its terms. To the fullest extent permitted by law, payments are non-refundable. Nothing in these Terms affects your statutory rights as a consumer under applicable law, including your rights in respect of defective digital content under the Consumer Rights Act 2015.

7. Online content and conduct

The Services may include opportunities, through your Account or SNS, to chat or participate in blogs, message boards, online forums, discussion platforms, and other online or digital media platform that provide you with the opportunity to create, submit, post, display, transmit, perform, publish, or distribute to the world ("Social Platform(s)") links, writings, photos, graphics, or other material ("Social Platform Content"). All Social Platform Content posted by you to any Social Platform shall be your sole responsibility.

The Social Platforms shall be used only in a non-commercial manner. Social Platforms may be owned or made available by third parties, and your rights and obligations regarding such third-party Social Platforms will be governed by the separate terms of use and privacy policies of the applicable third-party provider. ZeptoLab has the right, but not the responsibility, to monitor or remove or request removal of Social Platform Content that ZeptoLab believes to be harmful, offensive, or otherwise violates these Terms, without liability to you. ZeptoLab, in its sole discretion, reserves the right to restrict or disable your use of the Social Platforms that it owns and makes available to you.

By submitting Social Platform Content to any Social Platform, you warrant that you have all necessary rights to submit the Social Platform Content without any restrictions of any kind, and grant to ZeptoLab a fully paid, royalty-free, non-exclusive, irrevocable, worldwide, unconditional, perpetual, right and license to use, reproduce, modify, publicly display and perform, make derivatives works of, sublicense, and distribute all such Social Platform Content in all media now known or later developed, and/or to incorporate such materials in other works in any form, media, or technology now known or later developed.

Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties in a Social Platform are those of the respective authors and not of ZeptoLab or its affiliates, and ZeptoLab is not responsible for the accuracy or reliability of the same. ZeptoLab makes no representations or warranties regarding Social Platforms.

When using the Services or Social Platforms, you may not:

a) Use the Services or Social Platforms in any manner which violates applicable laws or regulations;

b) Post or transmit any Social Platform Content that: (i) violates a third party's rights or dignity, including any contract, privacy, publicity or intellectual property rights; (ii) is deceptive, untrue, harassing, libellous, defamatory, abusive, tortious, threatening, harmful, obscene, indecent, hateful, bigoted, racist or pornographic; (iii) would constitute or encourage a criminal offense; (iv) contains any viruses, worms or similar software; or (v) includes personal information about another person without that person's consent;

c) Impersonate or falsely state or represent your identity;

d) Engage in or facilitate the transmission of unsolicited mass mailings, or "spamming";

e) Distribute or otherwise publish any material containing any solicitation, promotion or advertising for goods or services;

f) Collect personal data about others for unlawful, commercial, or any other unauthorised purposes;

g) Access, or attempt to gain access to, another user's account without authorisation;

h) Promote, encourage, or take part in any activity involving hacking, phishing, taking advantage of exploits or cheats and/or distribution of counterfeit software and/or counterfeit virtual currency/items;

i) Use any game hacking/altering/cheating software or tools;

j) Upload files that contain a virus, worm, spyware, time bombs, corrupted data or other computer programs that may damage, or otherwise interfere with the Services; or

k) Reverse engineer, decompile, or modify, or attempt to modify, any part of the Service.

You understand that you may be exposed to Social Platform Content and actions from other users that are indecent, explicit, offensive, or otherwise violate these Terms ("Inappropriate Activity"). You can report actual or suspected Inappropriate Activity on Social Platforms owned or made available by ZeptoLab to support@zeptolab.com. ZeptoLab will not be liable or responsible for any Inappropriate Activity occurring on or through third-party Social Platforms. ZeptoLab reserves the right, in its sole discretion, to take any action against Inappropriate Activity that ZeptoLab believes to be harmful, offensive, or otherwise violates these Terms. You agree that ZeptoLab will not be liable to you or any third party in any way for Social Platform Content, Inappropriate Activity, or for any damage or loss therefrom.

ZeptoLab reserves the right to remove content or suspend Accounts where reasonably necessary to protect the integrity of the Services.

8. Ownership

Unless otherwise specified in these Terms, all rights, title and interest in and to the Services, including all content therein and all associated intellectual property rights (collectively, the "ZeptoLab Content"), shall remain the exclusive property of ZeptoLab and/or its licensors. The ZeptoLab Content is protected by the copyright laws of England and Wales, as well as the laws of other jurisdictions and applicable international treaties. The names, logos, graphics, icons and service names associated with the ZeptoLab Content are trade marks or registered trade marks of ZeptoLab or its licensors. Except as expressly permitted under these Terms, you are strictly prohibited from using, copying, transmitting, modifying, distributing, or creating derivative works from the Services or the ZeptoLab Content without ZeptoLab’s prior written consent.

All Accounts, usernames, characters, Virtual Items and related data created in connection with the Services are and shall remain the property of ZeptoLab. You acquire no ownership rights in your Account, and your rights are limited to those granted under these Terms.

The Services may allow you to create content ("Your Content") that incorporates the ZeptoLab Content, including, but not limited to, photos incorporating elements or graphics from games, screenshots or a video of your gameplay. ZeptoLab retains all rights, title and interest in and to the ZeptoLab Content. You retain all rights to Your Content; provided, however, that by incorporating the ZeptoLab Content into Your Content, you grant ZeptoLab a non-exclusive, perpetual, irrevocable, fully transferable and sub-licensable worldwide right and license to Your Content for any purpose, including, but not limited to, the rights to reproduce, copy, adapt, modify, perform, display, publish, broadcast, transmit, or otherwise communicate to the public by any means whether now known or unknown and distribute Your Content without any further notice or compensation to you. To the extent permitted by law, you waive any moral rights you may have in Your Content as against ZeptoLab.

9. Disclaimer of warranty and limit of liability

ZeptoLab makes no representation, warranty or guarantee that the Services will meet your requirements or that use of the Services will be uninterrupted, secure, error-free, free of viruses or other harmful components, or compatible with any third-party technology, hardware, software, systems or data.

The Services are provided “as is” and “as available.” All conditions, representations and warranties, whether express, implied, statutory or otherwise, including without limitation any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement, are excluded to the fullest extent permitted by law.

ZeptoLab shall not be liable for any loss or damage arising out of or in connection with your use of the Services. In particular, ZeptoLab shall not be liable for any loss of profits, business, contracts, anticipated savings, goodwill, data or information, or for any indirect, incidental, punitive or consequential loss or damage, whether arising in tort (including negligence), contract or otherwise.

ZeptoLab’s total liability to you for any loss or damage arising out of or in connection with the Services shall not exceed the total amount paid by you to ZeptoLab in the six (6) months immediately preceding the event giving rise to the claim. If you have not made any payments to ZeptoLab during that period, your sole and exclusive remedy is to discontinue use of the Services and close your Account.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law, including your statutory rights as a consumer under the Consumer Rights Act 2015 in relation to digital content.

You acknowledge that ZeptoLab is not responsible for the conduct of third parties, including other users of the Services or operators of external websites, and that your decision to use or access the Services is made at your sole risk.

10. Indemnification

You agree to indemnify ZeptoLab against losses or claims arising from your breach of these Terms, but only to the extent permitted by applicable law. ZeptoLab retains the right, at its own expense, to take over the defence of any claim otherwise subject to indemnification.

11. Termination

ZeptoLab may suspend, restrict, or disable your access to the Services, in whole or in part, if it reasonably believes that you have breached these Terms, engaged in unlawful or improper use of the Services, or where suspension is necessary to protect the integrity, security, or continued operation of the Services. Suspension may be temporary or permanent.

ZeptoLab may also terminate your Account at any time, with or without notice, where reasonably necessary to protect the Services, other users, or ZeptoLab’s legitimate business interests. These Terms will automatically terminate if you fail to comply with any of their provisions. You may terminate your Account at any time by discontinuing use of the Services.

ZeptoLab further reserves the right to close Accounts that have been inactive for a continuous period of at least twelve (12) months. Where practicable, ZeptoLab will provide prior notice before closing a dormant Account. Closure of a dormant Account may result in the loss of any progress, Virtual Items or other data associated with that Account. ZeptoLab will not be liable for any such loss.

Upon termination, all rights granted to you under these Terms will immediately cease and you must stop using the Services. Provisions which by their nature are intended to survive termination shall remain in full force, including, without limitation, Sections 2, 6, 7, 8, 9, 10, 12, and 13.

Nothing in this section limits or affects any statutory rights you may have as a consumer.

12. Notices

All notices given by you or required from you under these Terms must be in writing and addressed to: legal@zeptolab.com or 27 Old Gloucester St, Holborn, London WC1N 3AX. Any notices that you provide without compliance with this subsection will have no legal effect.

13. Dispute resolution

We encourage you to contact us first at legal@zeptolab.com to resolve any concerns informally before taking legal action. We will use reasonable efforts to resolve disputes in good faith.

These Terms and any disputes or claims arising out of or in connection with them, the Services, or your use of the Services shall be governed by the laws of England and Wales. If you are habitually resident in another country, you may also rely on any mandatory consumer protections afforded to you by the laws of that country.

The courts of England and Wales shall have exclusive jurisdiction to settle any disputes, without prejudice to any mandatory rights you may have to bring proceedings in your local court.

To the maximum extent permitted by applicable law, you and ZeptoLab agree that any dispute, claim, or proceeding will be conducted only in your individual capacity and not as a claimant, class member, representative, or in any other collective or consolidated action. Unless both you and ZeptoLab expressly agree in writing, no court, arbitrator or tribunal shall consolidate or join any claim with that of another party, or otherwise preside over any form of representative or class proceeding. Any relief granted in a dispute will apply only to you and will not extend to any other user.

Nothing in this section shall exclude or limit any rights that you may have under mandatory laws in your country of residence, including rights under consumer protection legislation in the United Kingdom or the European Union, which may allow certain forms of collective redress.

14. General Provisions

Assignment. These Terms and the licenses granted to you herein are personal to you, and may not be assigned prior to obtaining ZeptoLab's express written consent. ZeptoLab may transfer or assign the Services, these Terms, or the Privacy Policy, in whole or in part, to any third-party of ZeptoLab's choosing. These Terms will enure to the benefit of and be binding upon ZeptoLab's respective successors and assigns.

Governing language. These Terms are drafted in English; any translations are provided for convenience only. In the event of a conflict, the English version prevails.

Force Majeure. ZeptoLab shall not be responsible or liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemic or pandemic, governmental measures, strikes, war, terrorism, civil unrest, interruption of utilities or communication networks, or shortages of labour, materials or transport.

Feedback. ZeptoLab does not accept unsolicited feedback, suggestions or other information about the Services, the ZeptoLab Content or other aspects of its business. If you provide ZeptoLab with feedback or other ideas, you agree that ZeptoLab is free to use any feedback provided by you for any purpose (without compensation to you), including, without limitation, improving its products and services and creating derivative products.

Entire Agreement. These Terms, along with the Privacy Policy, and any other privacy policy applicable to the specific Services you are using, constitute the complete and final agreement between ZeptoLab and you with respect to your use of the Services and may not be modified by you except in writing, duly signed by you and an authorised representative of ZeptoLab. 

Injunctive Relief. You agree that your breach of these Terms will cause ZeptoLab immediate and irreparable harm and ZeptoLab will be entitled to seek injunctive or other equitable relief to protect its rights. 

Severability. Except as otherwise provided in these Terms, you and ZeptoLab agree that if any portion of these Terms is found unlawful or unenforceable, in whole or in part, that provision will be ineffective only to the extent of such finding in such jurisdiction, without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of these Terms, which will be enforced to the fullest extent of the law.

No Waiver. Any failure of ZeptoLab to enforce any right or provision in these Terms shall not constitute a waiver or relinquishment of such right or provision unless acknowledged and agreed to by us in writing. The express waiver by ZeptoLab of any provision, condition, or requirement of these Terms will not constitute a waiver of any future obligation to comply with such provision, condition, or requirement. Except as expressly and specifically set forth in these Terms, no representations, statements, consents, waivers, or other acts or omissions by ZeptoLab will be deemed a modification of these Terms or legally binding, unless signed in hard copy by both you and a duly appointed officer of ZeptoLab.

Changes. ZeptoLab may make changes to the Services, these Terms, or its Privacy Policy at any time without liability, provided this does not affect your statutory rights. ZeptoLab will use reasonable efforts to provide you with notice of any material changes. All such changes will become effective immediately upon notice and/or posting. Continued use of the Services after changes take effect constitutes acceptance of the new terms. If any of these changes are deemed invalid, void, or for any reason unenforceable, that change will be deemed severable and will not affect the validity and enforceability of any unchanged portions of the Services, these Terms, or the Privacy Policy. 

Supplemental Terms. Certain Services, such as contests, loyalty programmes, or platform-specific features, may be subject to additional terms and conditions (“Supplemental Terms”). Supplemental Terms will be disclosed to you in connection with the relevant Service and shall form part of these Terms.

Contacts. If you have questions regarding these Terms, please contact us at:

ZeptoLab UK Limited

27 Old Gloucester St, Holborn, London WC1N 3AX

E-mail: legal@zeptolab.com

Phone Number: +44 7891 777939